Managed IT

Managed IT is a combination of systems and services that supports and guarantees your entire IT infrastructure for a flat monthly rate.

Most network maintenance contracts are based on discounted rates for hours and/or time allotments. Under those agreements, when systems fail, the customer pays for extra service and the vendor makes a greater profit.

Under Managed IT, IntelliTree's automated systems and expert technicians do what it takes to keep the network running reliably and securely in the first place. Preventing downtime and extra hours of costly service is essential to both your business and theirs. IntelliTree makes money only when the client's network is trouble-free.

Isn't that what you want?

IntelliTree spent years developing and refining a turnkey network platform that is so predictably reliable that performance can be guaranteed for a flat monthly rate. IntelliTree's proprietary LiveCD-based Strong Branch™ Linux system is the core of a Managed IT network.

The LiveCD model is inherently secure and virtually eliminates external threats from spyware, viruses and malware of all kinds. Equally important, it allows the entire network and all data, applications and individual profiles to be quickly restored in the event of a catastrophe (fire, major hardware damage or failure).

All Managed IT networks include at least the following capabilities:

  • Secure Internet Access
  • File Sharing
  • Central Authentication/Network Logon
  • Secure VPN remote Access
  • E-Mail/Groupware with Spam filtering
  • Automatic Secure Data Backup

And much more.

The development cost of the Strong Branch™ Linux server and Managed IT system is amortized across many customers allowing a low-price, high-value service. As new features and functions are added, software upgrades are released to customers at no charge.

Based on the fact that most networks have the same core needs, IntelliTree provides a basic service package so that even the smallest business can afford a reliable, secure, feature-rich network supported by an enterprise-grade IT department that is always there when needed.

For larger businesses, and those with mission-critical applications, IntelliTree offers additional Managed IT service levels and can provide fully customized network support and warranty services. For detailed information on IntelliTree Managed IT service levels and pricing, see the Managed IT Service Description.